MinutkaMinutka digital queue
A world where nobody stands in line
This is a living model of the service. People take a ticket by QR code, wait wherever they like and walk up to the window exactly when it is their turn. Everything you see is calculated by real queue rules right now.
Step one
A ticket by QR code in five seconds
A person points the camera at the code by the entrance and the ticket lands on their phone. Nothing to install, and on an iPhone the ticket opens instantly and stays on the lock screen. Those without a phone print a paper ticket at the kiosk nearby.
Step two
Wait wherever you like
Over coffee, in the park or in the car. The phone shows how many people are ahead and roughly how long is left. Below is the ticket of one resident of this world, updating live.
Step three
The board calls, the phone tells
When the turn comes, the number lights up on the board and the person gets a message: in Telegram, by email or as a push on the phone. They get up from the table and walk straight to their window.
Operator workplace
The whole job in one button
The operator presses "Next" and the service does the rest: calls the person, updates the board, times the visit. Press it yourself and watch what happens in the hall.
AI assistant
An assistant that knows your queues
Data from the hall rises to it every second. Ask in plain words and it changes the settings itself, breaks down the week and shows where time is lost.
For any guest
The queue speaks the visitor’s language
The ticket opens in the language of the phone: 36 languages, from Kazakh to Japanese. A guest from another country never has to ask who is last.
A new morning
Build your own world without lines
A clinic, a bank, a public service centre, a salon or a coffee shop: a queue is set up in a few minutes and works on the phone, the board and the kiosk.