Put a QR code at the entrance: visitors join the line from their phone and get notified when called. No apps, no terminals.
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Create a queue, put up the QR code, call the next visitor: the whole path in one short video.
Pick a name — that's it. No registration, no passwords, no apps to install.
Print the ready-made QR sheet and post it at the entrance or on the counter.
Tap “Next” — the visitor gets a notification and the display board announces the number.
The visitor scans the QR and joins the queue with a single tap. If you can scan a QR code, you can use it.
Different screens for different zones: “Floor 1” shows its own windows, “Reception” shows its own. Each has its own link.
No need to pick one or the other: booked visitors are called at their time and walk-ins in between. Five minutes before the slot the booked ticket goes first, while the live queue still sees an honest “two people ahead of you”. That is how clinics, public service centers, salons and car services actually run.
Served, no-shows, average wait by day, hour, window and staff member — for any period, compared with the previous one.
Also: pharmacies and vet clinics.All industries
Minutka is an electronic queue with no terminal: a visitor takes a ticket from their own phone by scanning a QR code, and the number is announced on any screen with a browser. A classic system means a touch kiosk, a ticket printer and a display board: hardware, installation and weeks of rollout.
From a single counter to a network of branches or an event with thousands of guests a day.
Telegram, browser push or email, so nobody misses their turn.
People wait wherever they like, in the car or a café nearby, and come back when their number is up.
The fair order is on the display board, and numbers are announced out loud.
We send appointment reminders, and the “Running late” button warns you in advance, so slots don’t go to waste.
How long people waited, when the peaks are, how many didn’t show up, plus a load forecast for the week to plan shifts.
Minutka is a queue management system (QMS) that runs right in the browser. There is no need to buy an expensive touch terminal and a ticket printer: just print a QR code and open the display board on any screen. The visitor scans the code with a phone, takes a spot and waits calmly — no crowding at the counter and no anxious “who’s last in line?”.
An electronic queue eases the feeling of waiting, takes the load off administrators and makes the flow transparent: both the guest and the staff always see which number is being served right now. You can start for free, with no registration for visitors.
It is an online replacement for paper tickets and pricey button-terminals. You put up a QR code, a visitor scans it with their phone and takes a place in the queue. They see their number right on the screen, and when their turn comes they get a notification and the number is announced on the display board in the room.
No. The queue opens in the phone's regular browser the moment the QR code is scanned — no app to install, no sign-up, no personal details. Even an elderly visitor can handle it.
There is a free plan that works right away: unlimited queues, up to two windows per account and two staff members per queue, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and daily statistics. For organizations there are paid plans: "Business" at $49/mo for 10 windows (services, appointments, your own branding, period analytics) and "Business Pro" at $79/mo for 30 windows (no badge from us, Excel export, forecasting, a network of locations, open API, webhooks and CRM). Extra windows are added one at a time. You pay for windows, not for locations, queues or visitors, monthly or yearly with a 20% discount, no SMS and no hidden fees. See the "Pricing" page for details.
Yes. When you sign up, the "Business Pro" plan is connected on your account for 5 days: 30 windows, services with routing, appointments, your own branding, board media, analytics over a period, Excel export and integrations. No card is needed and nothing is charged — after 5 days the account moves to the Free plan on its own. Whatever you configured is kept; the paid extras simply switch off.
The connection is encrypted (HTTPS). We store the bare minimum of visitor data, and only briefly — just enough to run the queue and notify people when it is their turn.
Several ways at once: a browser push notification (it arrives even with the screen locked), a message on Telegram, plus a sound and a spoken announcement of the number on the display board in the room. We also warn people in advance — when only a few visitors are left before their call — so they can head back in time and their turn never catches them off guard. How many people ahead to warn at is up to you.
Any screen with a browser — a TV, a monitor or a mini-PC. Open the board link, go full screen — the large digits, sound and voice set themselves up automatically.
The operator taps "Add" and issues the next number by hand. There is a "priority" mode — invite visitors with reduced mobility, people with disabilities or those with children ahead of the line.
Yes. Turn on appointments mode — and instead of a walk-in ticket the visitor picks a free slot at a convenient time and, if needed, a specific staff member. Each service can have its own duration, and a reminder arrives before the appointment (how far ahead is up to you). Appointments mode comes with the Business plan, and everything else (notifications, display board, analytics) works the same way.
Yes. Turn on "Ticket only on site": while at the venue you press one button to capture the point, and pick a radius (from 100 m to 2 km). After that the live queue can be joined only nearby — which removes tickets taken from home "to avoid waiting later" and the reselling of places. Bookings for other days are not affected, and the kiosk and the operator issue tickets as before, so a visitor who does not share their location is not left out. Indoors a phone is imprecise, so the margin of error is counted in the visitor's favour. And honestly: a position can be spoofed — this guards against casual misuse, not deliberate circumvention.
Free, no registration. In a minute you’ll have a ready QR poster and a display board.
Create a queue