The customer picks what they came for when taking a ticket, so the teller window gets only its own people and the loan desk gets only theirs, while the board calls B-024, counter 3 out loud. The same flow a big bank branch has, without a ticket terminal, a receipt printer or an installer: one QR poster and any TV.
People sit in one general line, reach a counter and hear that it is the wrong one. Counters sit idle while everyone waits for the same specialist.
The terminal freezes or runs out of paper and the branch falls back to who is last. Replacing it costs about as much as a small renovation.
How long people wait at the teller versus the loan desk, who works slower, which hours are short-staffed: without data that is a debate, not a decision.
The template sets up teller, loans and deposits as services and ties counters to them. Each service gets its own ticket prefix.
The customer picks a service when taking a ticket. The board on a TV shows number to counter and announces each call out loud.
Each counter is handed only the tickets for its own services. A counter with no service assigned takes everyone.
Teller, loans, mortgages, deposits: each with its own prefix (T042, L017), counters tied to services, nobody guessing where to stand.
Several screens in one room, each covering its own counters. A vertical layout for TVs in portrait and advertising in the free space.
Owner, administrators and operators with separate rights. PIN sign-in, instant revoke, and a log of who did what.
A known phone number can get a priority ticket. There is also a short just a question line that does not break the main order.
Served, average wait and no-shows by day, hour and counter, compared against the previous period, with a printable PDF report.
On the Network plan queue events flow into your CRM or your own system by themselves, and several branches roll up into one network with combined analytics.
You pay per location, with no hardware and no setup fee. One location with light traffic runs free.
No. A printed QR poster and any screen with a browser are enough: people take a ticket on their own phone and watch the line there. If you want a terminal anyway, any tablet works as a kiosk and can print paper tickets.
Yes, that is the point of the Bank template. Each service has its own prefix, and a counter is tied to the services it handles, so it is only offered its own tickets. A counter with nothing assigned serves everyone.
Your staff can add that person to the line by hand in one tap, or you can put a tablet by the door as a kiosk: press the button, get a number, print a paper ticket if you want one. The board calls numbers out loud, so nobody has to watch a screen.
One location runs free: up to two service points and two staff accounts, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and basic stats. Business is $19 per location a month and adds unlimited service points, services with routing, appointments, your own branding and analytics over any period. Network starts at $17 per location a month for several branches. Business is on for a week when you sign up, and no card is asked for.
Free, no signup. A minute from now you will have a QR poster and a display board.
Create a queue from the Bank template