Cafés, coffee shops and order pickup

Order queue for cafés, coffee shops and takeaway

Your guest gets a number from the receipt or by scanning a QR code, watches it move from Preparing to Ready on the board, and gets a notification when the order can be picked up. No buzzers to hand out, no names shouted over the espresso machine, no crowd leaning on the counter: the barista taps one button and the rest happens on its own.

  • Free for one location
  • No terminal, no installation
  • No app for your visitors
Bean & Co.09:41
B-118
Pickup
B-119B-120B-121
9:41
Bean & Co.
your number
B-118
2 people ahead of you
≈ 6 min wait
Leave the queue
updates in real time
01

Sound familiar?

A crowd at the pickup counter

People stand right at the register asking whether theirs is done yet. The barista keeps getting pulled away, and the pickup crowd tangles with the ordering line.

Names shouted over the noise

In a busy room nobody hears their name, and a guest sitting outside never will. The drink goes cold while they wait for it.

Buzzers get lost and broken

Those vibrating pucks cost real money, guests walk off with them and drop them. And nobody installs an app for one coffee.

02

How this works where you are

Create a queue from the Café template

The template turns on order mode: the board shows two columns, Preparing and Ready, instead of a single waiting line.

Put a QR code by the register

The guest scans it and types the number from the receipt, or takes a number themselves. You can use your own numbering so it matches your till.

Tap Ready when it is done

The number moves to the Ready column and the guest gets a notification on Telegram or a push in the browser. No SMS costs.

A queue for a cafe

The "Cafe, order pickup" template, taking an order by the number from the receipt, the code for the guest, the "Ready" button and the "Preparing / Ready" display.

03

What you will actually use

Order mode: Preparing and Ready

A board built for cafés, fast food and pizza places: one tap moves an order from the left column to the right. Included in the free plan.

A board on any TV

Open a link on the TV or a tablet at the counter. Whatever space is left over shows your menu, offers and slides.

Your own order numbers

Receipt numbers, table numbers, tokens: the line works with your numbering instead of forcing its own on you.

Table ready

Same idea for a restaurant with seating: guests say how many they are, wait outside and get a Your table is ready message on their phone.

Reviews where they help

After pickup the guest rates the visit. Happy people go to your review page, unhappy ones write to you directly.

Hours by day and a daily reset

Different hours for each weekday, holidays and short days set in advance, and numbering starts from one again each morning by itself. Included in the free plan.

04

What it costs

You pay for windows, not for locations or visitors, with no hardware and no setup fee. One or two desks run free.

Free
$0forever
One or two desks and a first look
Business
$49/ mo
One whole location: clinic, salon, department or government service center
Business Pro
$79/ mo
A growing company or a network: exports, integrations, many windows
05

Common questions

No. Scanning the QR code opens the line in the phone browser, with no app and no signup. People see their number, how many are ahead and roughly how long it will take.

Whichever way suits you: they take one by scanning the QR code, type the number from the receipt, or get a token. The list of numbers is set in the queue settings, so it lines up with your till.

Yes. On the Business plan the board plays slides and video in the free space: daily offers, the menu, announcements. There is a separate advertising layout and a vertical board for TVs mounted in portrait.

One or two desks run free: up to two windows per account and two staff accounts per queue, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and daily stats. Business is $49 a month for 10 windows and adds services with routing, appointments, your own branding and analytics over any period. Business Pro is $79 a month for 30 windows: no badge from us, Excel export, forecasting, a network of branches and integrations. Extra windows are added one at a time; you pay for windows, not for locations or visitors. Business Pro is on for 5 days when you sign up, and no card is asked for.

Try it at your place

Free, no signup. A minute from now you will have a QR poster and a display board.

Create a queue from the Café template