A customer scans the QR code at the door, joins the line and waits wherever they like: outside, in the car, in the shop next door. The Come to desk 2 notification arrives on their phone. And to stop people joining from home, switch on Tickets only on site in the queue settings: you set the address of the point and the radius around it.
After work there is a crowd at the door arguing about who came first, while one person handles both pickups and returns.
Your colleague went to the back for a box, the front is empty, and the next customer cannot tell whether to wait or knock.
Clever customers join the line in advance and show up for their number, so the people actually standing there wait twice as long.
One location, one or two pickup desks. Services like pickup and return can be added later, when you need them.
Customers join from outside. A tablet at the desk shows whose number is next.
Staff press Next and the customer gets a notification on Telegram or a push in the browser. No SMS and no shouting.
Joining works only within a radius you set around the point, which stops tickets taken from home and places sold on. With Join in advance switched on, people can take a number on the way, but staff cannot call them until they tap I’m here inside the radius; their place is kept meanwhile. Included in the free plan.
A tablet in the room with one button: the customer presses it, and whoever is in the back hears a signal and gets a message in the bot.
The line opens and closes on your schedule for each weekday, holidays are set in advance, and numbering starts over each morning.
Pickup is running ten minutes late, we are open through lunch: one text goes to the board and to every waiting phone.
Stats by hour and day show when to open a second desk. You also get an alert if the line grows or stops moving.
On the Business Pro plan several points sit under one brand with combined analytics, and events go to your own system through the API.
You pay for windows, not for locations or visitors, with no hardware and no setup fee. One or two desks run free.
Not necessarily: customers follow the line on their phones and get a notification when called. If you do want a board, any tablet or TV with a browser will do.
Turn on tickets only on site: joining works only within the radius you set around the address. With Join in advance switched on, people can take a number on the way, but staff cannot call them until they tap I’m here inside the radius; their place is kept meanwhile. Both are part of the free plan.
Your staff can add that person to the line by hand in one tap, or you can put a tablet by the door as a kiosk: press the button, get a number, print a paper ticket if you want one. The board calls numbers out loud, so nobody has to watch a screen.
One or two desks run free: up to two windows per account and two staff accounts per queue, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and daily stats. Business is $49 a month for 10 windows and adds services with routing, appointments, your own branding and analytics over any period. Business Pro is $79 a month for 30 windows: no badge from us, Excel export, forecasting, a network of branches and integrations. Extra windows are added one at a time; you pay for windows, not for locations or visitors. Business Pro is on for 5 days when you sign up, and no card is asked for.
Free, no signup. A minute from now you will have a QR poster and a display board.
Create a queue for a pickup point