A visitor takes a ticket by scanning the QR code on your door, gives a name and what they came for, and can step out on errands: the Please go to room 2 notification will reach their phone. Booked visits and walk-ins can run in one list, and an assistant calls the next person straight from a messenger.
People sit shoulder to shoulder, nobody knows the order, and every few minutes someone opens the door to ask if they are next.
Someone arrives for their appointment and finds three people ahead who just dropped by. The assistant settles it instead of handling papers.
They reach the desk without an ID. Your time is gone, and they go home and come back at the end of the line.
The template sets up submission, collection and consultation as services and adds a name field when someone joins.
Visitors join from the street or from the car and see how many people are ahead and roughly how long it will take.
On the Business plan the assistant taps Next in the Telegram bot, and the visitor gets a notification telling them which room to go to.
Booked slots for signings with reminders, and a visitor who needs another day moves the booking themselves instead of calling you. Business plan.
Staff can message a waiting visitor about what to prepare or where to go, and the visitor can reply.
Quick questions go through their own button instead of pushing back everyone waiting with a folder of documents.
Names and phone numbers are only asked for in queues run by a verified account, are kept briefly and are collected with consent.
Different hours on each weekday with a lunch break, and public holidays or short days set in advance. Numbering starts from one again each morning.
Agents and lawyers who come to you every week can be given priority by phone number on the Business Pro plan.
You pay for windows, not for locations or visitors, with no hardware and no setup fee. One or two desks run free.
No. Scanning the QR code opens the line in the phone browser, with no app and no signup. People see their number, how many are ahead and roughly how long it will take.
Yes. On the Business plan visitors book a slot, get a reminder and tap I’m here when they arrive. On Business Pro booked visits and the walk-in line share one queue: a booked visitor is called at their time, while walk-ins are served in the gaps.
Your staff can add that person to the line by hand in one tap, or you can put a tablet by the door as a kiosk: press the button, get a number, print a paper ticket if you want one. The board calls numbers out loud, so nobody has to watch a screen.
One or two desks run free: up to two windows per account and two staff accounts per queue, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and daily stats. Business is $49 a month for 10 windows and adds services with routing, appointments, your own branding and analytics over any period. Business Pro is $79 a month for 30 windows: no badge from us, Excel export, forecasting, a network of branches and integrations. Extra windows are added one at a time; you pay for windows, not for locations or visitors. Business Pro is on for 5 days when you sign up, and no card is asked for.
Free, no signup. A minute from now you will have a QR poster and a display board.
Create a queue from the Document intake template