An electronic queue, appointments and notifications. Free for one or two desks. You pay for windows, not for locations, queues or visitors.
A window is a place where visitors are served at the same time
| Compare plans | Free | Business | Business Pro | Corporate |
|---|---|---|---|---|
| Windows, queues and staff | ||||
| Windows across all queuesplaces where visitors are served at the same time | 2 | 10 included+$10 for each additional | 30 included+$5 for each additional | Unlimited |
| Queues | Unlimited | Unlimited | Unlimited | Unlimited |
| Staff | 2 per queue | Unlimited | Unlimited | Unlimited |
| The "View only" rolesees the queue, bookings and analytics, changes nothing | ||||
| Staff permissions on top of a rolesettings, staff, reports and exports | ||||
| Visitors | Unlimited | Unlimited | Unlimited | Unlimited |
| Locations in one network | 1 | 1 | Unlimited | Unlimited |
| Call to a window, repeat call, breaks, postpone and bring backyour own break reasons with an icon and a time | ||||
| Every window's status and "Call for help"who is serving, who is free, who is on a break; a note for the next shift | ||||
| Services and routing to windowsticket transfer to another service | ||||
| Operator bot in a messenger | ||||
| Several services on one ticket and "then" routes | ||||
| Regular clients and priority by waiting time | ||||
| Priority rules: by service or by a form answer | ||||
| Visitor card with historyvisits, no-shows, rating, services and a note for the operator | ||||
| One window calls from several queues | ||||
| Moving a ticket to another queue of the account, with a choice of where it lands | ||||
| Tickets and notifications | ||||
| Ticket by QR, link and on-site onlyposter, website, messenger; geofence and a daily ticket limit | ||||
| Shared Wi-Fi at the venueguests on one network, limits raised for the event | ||||
| Hours per day, a break and special daysholidays and short days with a note | ||||
| Visitor form and visitor chat | ||||
| Notifications with no SMSTelegram and browser push | ||||
| One-tap leaving and "I'm on my way"a request to confirm as the turn nears, and a question to the called visitor | ||||
| Your location on the mapvisitors see how to find you; a network shows every location on one map with the wait | ||||
| 18 languages and an accessibility mode | ||||
| Your own notification texts"your turn is coming up", "you are being called", the booking reminder | ||||
| Emails to the visitorconfirmation, reminder, waitlist; replies go to the chat | ||||
| Your offers on the ticket pagewhile the visitor waits | ||||
| Rotating QR on the boardtickets are taken only on site | ||||
| Board and kiosk | ||||
| Display board with voice call-up | Browser voice | Server voice | Server voice | Server voice |
| Kiosk and ticket printing | ||||
| Kiosk look: like the display or your own, your button colour and texts | ||||
| A paper ticket with no print dialogs: receipt, label or regular printer, cloud Star and Epson with no computer | ||||
| Orders mode for cafes: an "In process / Ready" board | ||||
| Number and place sizes, calibration for the room, a second language | ||||
| Display announcements from the operator screen | ||||
| Display builder: your own layout from parts | ||||
| Several screens per queue | ||||
| Ads and exchange rates on the board | ||||
| Occupancy counter"12 of 20 inside", visitors wait at the entrance when it is full | ||||
| Appointments | ||||
| Appointments with specialists and reminders | ||||
| Day calendar by specialista column per specialist, drag to reschedule, a month view showing busy days | ||||
| Bookings on requestyou confirm or decline the chosen time | ||||
| "Any specialist" and booking changes by the visitor and staff | ||||
| Check-in and a late window"I'm here", a poster and the kiosk; a booking without a check-in can cancel itself | ||||
| Waitlist in messengers and the browsera freed time can be held for the first person on the list | ||||
| Calendars and an .ics feed | ||||
| Online meetings in bookingsa video meeting link per service, specialist or booking | ||||
| Live queue and appointments in one queue | ||||
| Booking several people at once: each with their own service and specialist | ||||
| Branding and reviews | ||||
| Logo, color, font and board background | ||||
| No "Powered by Minutka" badgeonce paid; it stays during the trial | ||||
| Your own mark in the centre of the QR code | ||||
| Review routing to maps | ||||
| Post-visit survey | ||||
| Alert the owner about a low rating right away | ||||
| Analytics and data | ||||
| Daily statistics and service rating | ||||
| Period analytics and a PDF reportcharts for all your queues at once, where visitors hear about you | ||||
| Visit tags: how the visit ended, and a breakdown in the report | ||||
| Your own Google Analyticson the queue, booking and ticket pages; goals from opening to a ticket | ||||
| External system buttons for the operatormedical record, ERP or CRM contact by the visitor’s phone | ||||
| Excel export and staff report | ||||
| Smart load forecasting | ||||
| Excel importclients, bookings, specialist schedules | ||||
| Service prices and revenueby service, staff member and day | ||||
| Service-level targets with alertswaiting time, service time, rating; an alert when they are missed | ||||
| Network: roll-up analytics and "where it is faster" | ||||
| Report builder | under the contract | |||
| Network and integrations | ||||
| Roles, access and moving staff between locationsa branch from another account can join your network | ||||
| Live queue load on your websitea link, a website block and JSON | One queue | One queue | All network locations | All network locations |
| API, webhooks and CRM | ||||
| HubSpot, Pipedrive, Zapier, Make and Albato | ||||
| Accounting and medical systems | Via the API | Via the API | ||
| Corporate sign-in (SSO) | ||||
| Custom roles with their own permissions | under the contract | |||
| Security and data | ||||
| Action log and owner alerts | ||||
| Visitor names and phone numbers are deleted after a set period | ||||
| Daily database backups and two-factor sign-in | ||||
| A dedicated server for your company | under the contract | |||
| Support and payment | ||||
| Support in a messenger and by email | ||||
| Support reply time | No fixed time | 24 hours | 12 hours | 4 hours |
| My requests in the dashboardevery question with a status: received, in progress, answered | ||||
| Help with launcha call and setup for your company | ||||
| Dedicated manager and a contract | ||||
| Uptime guarantee | 99.5% under the contract | |||
| Payment by card |
"Unlimited" applies within the fair use rules. Fair use rules
No matter how many queues, locations or visitors you have, the price depends only on the number of windows serving at the same time.
A window is a place where visitors are served at the same time: a desk, a counter, a room. Queues, staff and visitors are never counted.
Business comes with 10 windows, Business Pro with 30. Need more? Add windows one at a time: on Business Pro a window costs half as much.
Add a window mid-month and you only top up for the rest of the period. Remove one and your next invoice is smaller.
Kiosk, printer, installation, supplies, weeks to launch
A QR poster and a board on any screen — live in minutes
When you sign up, the Business Pro plan is connected for 5 days — every feature is open, no card needed. After that the account moves to Free on its own.
Getting a paid plan. Paid plans are paid by card right in your dashboard, and access opens as soon as the payment goes through. If cards from your country are not accepted, email us and we will offer another way to pay. The free plan needs nothing at all: run a real queue first and decide later.
Typical changes — a new service, a second display, a different board layout — are settings: you already have them on your plan, at no extra cost. If you need something beyond that, there are three ways.