A patient scans a QR code at the front desk or arrives for a booked slot, sees on their phone and on the board how many people are ahead, and gets a Please go to room 5 notification when it is their turn. The front desk, the exam rooms and the cashier work as one route, with no paper tickets and no ticket terminal to buy.
Booked patients and walk-ins wait at the same door and argue about the order. Your receptionist ends up refereeing instead of working.
A patient passes three points and starts over at each one. The number from the front desk means nothing at the exam room door.
Someone forgets their appointment, the doctor sits idle, and the walk-in line keeps growing next door.
The template sets up the front desk and exam rooms as service points, assigns services to rooms and enables a second call for anyone who stepped out.
Patients book a slot with the specialist they need, get a reminder the day before, and confirm arrival with a code at the kiosk on the day.
After the front desk the ticket moves to the doctor on its own, then to the cashier, keeping the same number and notifying the patient. Manual transfer is there too.
Slots, visit lengths, a choice of doctor with a photo, a waiting list and reminders. Bookings sync to the doctor Google Calendar, and time blocked there closes in your booking grid.
Front desk to doctor to cashier on one ticket: each service says what comes next, so the patient does not queue three separate times.
A booked patient types the code from their confirmation on the kiosk by the door, and staff can see In the waiting room since 10:02.
Names and phone numbers are only asked for in queues run by a verified account, are kept briefly and are collected with consent.
The front desk can write to a waiting patient (bring your referral, the room has changed) and the patient can reply. The channel opens only after staff write first.
Visits served, no-shows, average wait by day, hour, room and staff member, with a printable PDF report by email.
You pay per location, with no hardware and no setup fee. One location with light traffic runs free.
They share one line. A patient booked for 10:30 checks in and is called at their time, while walk-ins are served in the gaps. Staff see both in a single list and just press Next.
There are no ready-made connectors to medical record systems. On the Network plan there is an open API and webhooks: queue and booking events can be sent to your system, and bookings can be pulled as a calendar subscription (.ics).
Your staff can add that person to the line by hand in one tap, or you can put a tablet by the door as a kiosk: press the button, get a number, print a paper ticket if you want one. The board calls numbers out loud, so nobody has to watch a screen.
One location runs free: up to two service points and two staff accounts, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and basic stats. Business is $19 per location a month and adds unlimited service points, services with routing, appointments, your own branding and analytics over any period. Network starts at $17 per location a month for several branches. Business is on for a week when you sign up, and no card is asked for.
Free, no signup. A minute from now you will have a QR poster and a display board.
Create a queue from the Clinic template