MinutkaA Qwaiting alternative priced for one location
Qwaiting is a broad enterprise platform: queues, appointments, visitor management, digital signage, people counting and face recognition, with an account manager and SLA-based support on every plan. If you run airports, hospitals or a large branch network, that breadth is the point. If you run one office or a handful of small branches, you may be paying per location for modules you never switch on.
Qwaiting is an enterprise queue platform; its pricing page says plans start from $249 a month per location, with staff logins capped at 5, 10, 20 and 50 by plan and a 14-day trial. Minutka has a free plan, then $49 a month for 10 windows across all locations of the account, with unlimited staff on paid plans. Qwaiting lists SMS and WhatsApp alerts, people counting and face recognition; Minutka has none of those.
Side by side
Qwaiting's pricing page states that plans start from $249 a month per location and lists Starter, Business, Enterprise and Custom plans with up to 5, 10, 20 and 50 staff logins, a 14-day trial and 20% off for yearly billing; the plan cards themselves show no prices. Checked in November 2026 on qwaiting.com/pricing. Ask them for a current quote.
Where Qwaiting is the better choice
If any of these matter to you, stay with them. A queue you fight with costs more than the subscription.
Far more modules
Visitor management, people counting, face recognition and digital signage sit in one platform. We are a queue and booking tool and do not try to be the rest.
SMS and WhatsApp alerts
Their feature list includes SMS and WhatsApp alerts, which reach visitors who will not keep a browser tab or a messenger open. We send neither.
Support built into every plan
Their pricing page promises round-the-clock support, a dedicated account manager and SLA-based assistance on all plans. We answer by email within a day.
Where Minutka fits better
A free plan, not only a trial
Two desks run free with no end date and no cap on tickets, so you learn whether a queue works in your room before paying anything.
Windows, not locations
Ten small branches with two desks each fit into Business Pro at $79 a month in total, rather than a price per location.
Running the same day
Create the queue, print the QR poster and open the board on a TV you already have. No demo call needed.
What it looks like
Real screens, not mockups: a live queue at a clinic with five people waiting.
Common questions
Probably not on its own. Minutka covers queues, appointments, boards, staff roles and analytics well for single sites and small networks. For hospital-wide or airport-wide rollouts with visitor management, cameras and formal SLAs, an enterprise platform such as Qwaiting is the safer choice.
No, and that is a deliberate trade-off. People are notified through Telegram or a push in the browser, which costs nothing per message, so a busy day does not turn into a bill. If SMS is a hard requirement for your visitors, a tool that bills for texts will suit you better than we will.
There is nothing to migrate on the visitor side: your queue starts empty every day anyway. Create a queue, print the QR poster, open the board on any screen. Most places are running the same afternoon, and you can keep the old system live for a week and compare.
The free plan has no monthly cap on how many people take a ticket: unlimited queues, up to two windows per account and two staff members per queue, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and daily stats. Business is $49 a month for 10 windows and adds unlimited staff, services with routing, appointments, your own branding, board media and analytics. Business Pro is $79 a month for 30 windows and adds Excel export, forecasting, several branches under one roof, an open API and webhooks. Extra windows are added one at a time: you pay for windows, not for locations, queues or visitors.
Try it on one real line
Free, no signup. Keep your current system running and compare for a week.
Create a queue