MinutkaQueue management for multi-location businesses
A clinic with five sites, a chain of service points, a bank with branches across town: each location runs its own queue, board and staff, while head office sees them side by side. Branding, services and queue rules are set once for the network and inherited by every branch. You pay for the windows that serve people across the whole account, so ten small branches do not cost ten subscriptions.
- Free for one location
- No terminal, no installation
- No app for your visitors
Sound familiar?
Every branch does it differently
One site prints paper tickets, another calls out names, a third has a kiosk nobody fixes. Customers notice the difference, and head office cannot compare anything.
No numbers across locations
Which branch makes people wait longest, where no-shows pile up, where one more person at the desk would help: nobody can say without collecting spreadsheets.
Per-location pricing adds up
Many queue systems charge per location or per kiosk. A network of small branches pays the full price again and again for counters that are busy two hours a day.
How this works where you are
Create one queue per branch
Set up the first branch, then copy it with Duplicate: the settings come along, tickets and staff do not. Each branch gets its own QR poster and board link.
Join the branches into a network
On Business Pro the branches go under one network. Brand, services, numbering, voice and queue rules are set once and inherited, and any branch can switch a group back to its own.
Compare the branches
Network analytics show each branch side by side: visits served, average wait, the share of no-shows and the average rating.
What you will actually use
One network, many branches
Branches inherit the network brand, services and rules, and a change reaches every live board at once. A network of branches is on the Business Pro plan.
Branches side by side
Average wait, no-show share and rating per branch in one table, with a comparison against the previous period. Combined analytics for a network of branches are on Business Pro.
Pay for windows, not locations
Windows are counted across the whole account: 30 on Business Pro for $79 a month, extra ones $5 each. Ten branches with two desks each fit in one plan.
Staff see only their branch
Each person is invited to their own branch queue as an operator, an administrator or view only, with PIN sign-in on shared devices. Custom permissions are on paid plans.
Across queues
Staff can move a ticket to another queue of the account, and one window can call from several queues in a shared order. Both are on the Business Pro plan.
API, webhooks and export
An open API and webhooks send queue and booking events to your own systems, and visit history exports to Excel. Business Pro plan; sign-in with your company account (SSO) is on Corporate, from $299 a month.
What it costs
You pay for windows, not for locations or visitors, with no hardware and no setup fee. One or two desks run free.
Common questions
By windows across the account, not by locations. Business Pro is $79 a month for 30 windows, and extra windows are $5 a month each. A network of 10 branches with 2 windows each uses 20 windows and costs $79 a month in total. Corporate, from $299 a month, has no window limit and adds company sign-in.
Yes. Inheritance is switched per group: a branch can take the brand and rules from the network and keep its own services, or the other way round. Windows, opening hours, the staff list and the location check always stay with the branch.
Yes. Each queue has its own time zone, opening hours and visitor language, and the visitor screens are available in 36 languages. Network analytics put the branches side by side whatever their local time.
No. Scanning the QR code opens the line in the phone browser, with no app and no signup. People see their number, how many are ahead and roughly how long it will take.
One or two desks run free: up to two windows per account and two staff accounts per queue, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and daily stats. Business is $49 a month for 10 windows and adds services with routing, appointments, your own branding and analytics over any period. Business Pro is $79 a month for 30 windows: no badge from us, Excel export, forecasting, a network of branches and integrations. Extra windows are added one at a time; you pay for windows, not for locations or visitors. Business Pro is on for 5 days when you sign up, and no card is asked for.
Try it at your place
Free, no signup. A minute from now you will have a QR poster and a display board.
Create the first branch queue