MinutkaQueue management software for small businesses
A small shop, studio or office does not need a ticket kiosk or a contract to stop people crowding the counter. Print a QR code, open the board link on the TV you already have and call the next person from your phone. Visitors join from their own phone with no app and no signup, see how many are ahead and get a notification when it is their turn. One or two counters run free, with no limit on tickets.
- Free for one location
- No terminal, no installation
- No app for your visitors
Sound familiar?
A crowd at the counter
People hover at the till to keep their place, and whoever pushes forward gets served first. Regulars notice, and some of them stop coming back.
Kiosks priced for big chains
A ticket dispenser with a display and installation costs thousands, plus a contract and a service plan. For two counters that money never pays back.
No time to set anything up
You run the place yourself. A system that needs a demo call, a week of setup and staff training will simply never get switched on.
How this works where you are
Create a queue in a few minutes
Pick one of 25 ready-made templates or start empty, name your counters and print the QR poster the service makes for you.
Open the board on any screen
A link in the TV browser or on a tablet shows the numbers and calls them out loud. Nothing to buy or mount.
Call the next person from your phone
Tap Next and the board, the visitor’s phone and the kiosk update together. The visitor gets a Telegram message or a browser push.
What you will actually use
Free for one or two counters
Up to two windows per account and two staff accounts per queue, no cap on tickets, a board with voice call-ups, a kiosk and daily stats. No card and no end date.
Visitors use their own phone
Scanning the QR code opens the line in the phone browser: the number, the place in line and an estimated wait. No app, no signup, 36 languages.
Hours by day and a daily reset
Different hours for each weekday, holidays set in advance, and numbering starts from one again each morning. Included in the free plan.
A word with someone waiting
Write to a person in line (we are running ten minutes late), and they answer from the ticket page in a message or with one tap: On my way, I’m here or Running late.
Reviews where they help
After the visit people rate it. Happy visitors are sent to your review page, unhappy ones write to you directly.
Appointments when you grow
On the Business plan people book a time slot, get a reminder and can move the booking themselves. Business is $49 a month for 10 windows with unlimited staff.
What it costs
You pay for windows, not for locations or visitors, with no hardware and no setup fee. One or two desks run free.
Common questions
No. Scanning the QR code opens the line in the phone browser, with no app and no signup. People see their number, how many are ahead and roughly how long it will take.
No. Staff work in the browser of a phone, tablet or computer, the board is any TV or tablet with a browser, and visitors use their own phones. If you want a kiosk by the door, any tablet works, and it can print paper tickets.
When you need more than two counters, more than two staff accounts in a queue, services that send people to the right counter, appointments or your own branding. Not when more people show up: tickets are never counted. Business is $49 a month for 10 windows.
Your staff can add that person to the line by hand in one tap, or you can put a tablet by the door as a kiosk: press the button, get a number, print a paper ticket if you want one. The board calls numbers out loud, so nobody has to watch a screen.
One or two desks run free: up to two windows per account and two staff accounts per queue, notifications via Telegram and browser push, a display board with voice call-ups, a kiosk and daily stats. Business is $49 a month for 10 windows and adds services with routing, appointments, your own branding and analytics over any period. Business Pro is $79 a month for 30 windows: no badge from us, Excel export, forecasting, a network of branches and integrations. Extra windows are added one at a time; you pay for windows, not for locations or visitors. Business Pro is on for 5 days when you sign up, and no card is asked for.
Try it at your place
Free, no signup. A minute from now you will have a QR poster and a display board.
Create your first queue